- Content architecture & planning

Organizing and optimizing your documentation starts with understanding your users. Our content architecture service creates a structured, user-focused framework that enhances clarity and usability.

Redefine your documentation with effective content architecture

Our service goes beyond just writing content—we help you design a logical, intuitive framework for your existing documentation. By focusing on user needs and platform workflows, we ensure your documentation is organized for success.

Platform testing

We navigate your platform to understand workflows, identify key tasks, and uncover user pain points.

Documentation assessment

Evaluate your current documentation to identify strengths, gaps, and opportunities for improvement.

Information design

Craft a clear structure based on user research, organizing your content for easy navigation and relevance.

Team collaboration

Work closely with your team to ensure the documentation plan aligns with your product goals and user expectations.

Related projects

See how we've helped organizations plan and restructure their documentation architecture for better user experience and team efficiency.

SNGULAR

Strategic planning for Fortune 500 corporation's documentation architecture redesign across 45+ software products, implementing modular approach.

Enterprise architecture redesign

Result: Modular documentation structure with templates and processes

View case study →

Finboot

Complete documentation strategy design for MARCO blockchain platform, from zero to comprehensive developer docs.

Documentation strategy & content planning

Result: Launched developer portal with clear navigation structure

View case study →

Symbol

Documentation strategy and content creation for Symbol blockchain platform, implementing Diátaxis framework and launching comprehensive developer portal from scattered resources.

Documentation strategy & developer portal

Result: Comprehensive developer portal with structured content architecture

View case study →

Build a strong foundation for your documentation

Our expertise ensures your documentation is organized, user-centric, and ready to grow with your product. We focus on creating intuitive structures that reduce support costs, enhance usability, and boost user satisfaction.

User-centric design

We focus on your end-users' needs, creating documentation structures that help them find answers quickly and efficiently.

Scalable frameworks

Our planning ensures your documentation can evolve with your product, making it easy to add new content as features grow.

Expert collaboration

With backgrounds in development and technical writing, we bridge the gap between complex systems and accessible documentation.

Certified Technical Communication Professional (CTCP)
ITCQF - International Technical Communication Qualifications Foundation

All our writers hold professional technical communication certifications

Content architecture packages

Choose the package that fits your documentation needs. All packages include comprehensive analysis, strategic planning, and implementation guidance.

Content audit & strategy

Perfect for teams needing strategic direction for existing documentation or planning new projects.

From $3,500

~2-3 weeks

  • Content audit & gap analysis
  • User journey mapping
  • Information architecture design
  • Content strategy roadmap
  • Implementation guidelines

Multi-project architecture

Ideal for organizations managing multiple products or complex documentation ecosystems.

From $8,000

~4-6 weeks

  • Everything in content audit
  • Cross-project structure design
  • Content migration planning
  • Team workflow optimization
  • Maintenance documentation
  • Training sessions

Enterprise transformation

Large-scale documentation architecture transformation for complex organizations with multiple teams and products.

Custom pricing

~8-16 weeks

  • Everything in multi-project
  • Change management strategy
  • Tool selection & evaluation
  • Pilot project implementation
  • Ongoing advisory support

You're in good company

  • BlueRobotics
  • Coiled
  • Finboot
  • ISTEN
  • ScyllaDB
  • Shakers
  • Monei
  • Voxel51

Commonly asked questions

Transform your documentation with expert content planning

Create a foundation for intuitive, scalable documentation. Let's work together to organize your content effectively.