We added an AI assistant to a docs site, tickets went up first
An AI assistant surfaced undocumented features support had been handling verbally. Documenting the gaps is what finally cut ticket volume.
Put an AI assistant on your docs that answers user questions directly, drawn from your content, so people stop hunting through pages or filing tickets. Powered by Biel.ai, integrated and tuned by us.

Answer user questions directly in your docs, so fewer of them turn into support tickets.
Provide accurate, AI-powered responses to your users' questions anytime, without delay.
Our chatbots understand your documentation deeply, delivering accurate and context-relevant answers.
Embed your custom chatbot effortlessly into your documentation site with just a few clicks.
Beyond the on-page widget, Biel.ai exposes your docs over MCP, so developers can query them straight from Claude, Cursor, and other AI coding assistants.
Enhance your documentation experience by integrating with the most popular platforms and frameworks. Our custom development services ensure seamless integration tailored to your needs.
Empower your users and teams with instant answers, reduced support loads, and a better documentation experience.
Our team specializes in building AI solutions that perfectly fit your documentation needs.
We ensure a smooth and efficient onboarding process, so your chatbot is ready in no time.
Whether you're a startup or an enterprise, our solutions grow with your needs.
What we've learned deploying AI assistants on real docs sites.
An AI assistant surfaced undocumented features support had been handling verbally. Documenting the gaps is what finally cut ticket volume.
What it takes to put a reliable AI assistant in front of your docs, and where the real work is.
Retrieval is the bottleneck before the LLM. Practical ways to structure pages so an AI assistant answers from them accurately.
The assistant is powered by Biel.ai, our own AI-for-docs product, so you get a battle-tested engine with 20+ platform integrations, self-hosting and privacy options, and analytics, instead of a one-off build. There are two parts to it.
A subscription paid directly to Biel.ai, from $149/month by indexed pages, messages, seats, and whitelabel. Start with a free trial and see current pricing on the product site.
We integrate it into your docs and workflow, tune retrieval and prompts, and fix content gaps so answers are actually accurate. A fixed-price setup plus an optional tuning retainer, quoted on a short call.
Partner with us for an AI chatbot tailored to your documentation, so it answers accurately instead of guessing.